Error Code

Error E1
Error Type:
Dashboard & Controller Communication Error
Error Detail:
After Power On the Vehicle, Alarm E1 will appear on Dashboard & emits a beep
Solution:
1. Check whether the taillight is on, If it is on, please check the connections between dashboard and controller.
2. If taillight is off, need to replace the dashboard or controller one by one to find out the final root cause.
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If none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance: service@navee.tech
Error E2
Error Type:
Brake Failure
Error Detail:
After Power On the Vehicle, Alarm E2 will appear on Dashboard & emits a beep
Solution:
1. Please check whether the brake lever is pressed
a) Press and release the brake lever, check whether the brake lever returns back to its original position
b) If not, Please check whether the connection between the brake lever and dashboard is properly connected or not, If not
2. Replace the Brake Lever
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If none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance: service@navee.tech
Error E3
Error Type:
Throttle Failure
Error Detail:
After Power On the Vehicle, Alarm E3 will appear on Dashboard & emits a beep
Solution:
1. Please check whether the throttle is pressed/stuck
a) Press and release the throttle, check whether the brake lever returns back to its original position
b) If not, Please check whether the connection between the throttle and dashboard is properly connected or not, If not
2. Replace the Throttle
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If none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance: service@navee.tech
Error E4
Error Type:
Motor Failure
Error Detail:
After Power On the Vehicle, Alarm E4 will appear on Dashboard & emits a beep
Solution:
1. Check whether the motor and controller connections are connected properly, If not, connect the motor and controller terminals properly.
2. If properly connected but the issue still persist, please unplug the terminals connection and measure whether the internal resistance between the three-phase terminals of the motor is within a reasonable range. Generally, it is within 0.1Ω-1Ω. If it exceeds the range, the motor needs to be replaced.
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If none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance: service@navee.tech
Error E5
Error Type:
Controller Failure
Error Detail:
After Power On the Vehicle, Alarm E5 will appear on Dashboard & emits a beep
Solution:
Controller is faulty, Replace the controller
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If none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance: service@navee.tech
Error E6
Error Type:
Motor Over-Heating
Error Detail:
After Power On the Vehicle, Alarm E6 will appear on Dashboard & emits a beep
Solution:
Check whether the motor temperature is too high.
1. The motor temperature is too high. Wait for the motor to cool down to the operating temperature, and then try, If still have over-heating error or not;
2. If after cooling down the motor, still the same issue persist, the sensor inside the motor is damaged and motor needs to be replaced.
Need More Support?
If none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance: service@navee.tech
Error E7
Error Type:
TX Communication Failure
Error Detail:
After Power On the Vehicle, Alarm E7 will appear on Dashboard & emits a beep
Solution:
Check the wether the connection between the main control line connection & dashboard is normal? If yes, then it needs to replace the main control line or the dashboard assembly to find out the final root cause.
Need More Support?
If none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance: service@navee.tech