When riding, there is an abnormal noise coming from the motor/ motor stuck intermittently
Solution:
If there is abnormal noise coming from the motor or motor stuck intermittently , you need to use the following procedure to troubleshoot;
1. Check whether the connection terminals between the motor and controller are loose or disconnected.
2. Push the scooter and check if the motor stucks intermittently so it means the motor or controller is faulty and might needs to be replaced
Need More Support?
If none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance:service@navee.tech
Abnormal Noise From Front /Rear Fender
Error Type
Abnormal Noise From Front /Rear Fender
Error Detail:
When riding, there is an abnormal noise coming from fender
Solution:
If there is abnormal noise coming from the front/rear fender , you need to use the following procedure to troubleshoot;
1. Check whether there is any foreign object or something stuck between the fender and tire
2. Check whether the fender support screws are loose, if loose, it needs to tighten the screws.
3. Check if the fender or fender support is damaged and might need to be replaced.
Need More Support?
If none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance:service@navee.tech
Abnormal Noise Coming From the Folding Handlebar
Error Type
Abnormal Noise Coming From the Folding Handlebar
Error Detail:
When riding, there is an abnormal noise coming from the folding handlebar
Solution:
If there is abnormal noise coming from folding handlebar , you need to use the following procedure to troubleshoot;
1. Check if the folding mechanism screws are loose, it needs to be tightened
2. Check whether the stem top screws are loose, if loose, it needs to tighten the stem top screws.
3. Unfold the vehicle and check if the folding mechanism center screw is loose, it needs to me retightened.
Need More Support?
If none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance:service@navee.tech
Abnormal Noise From Non-Motor Wheel
Error Type
Abnormal Noise From Non-Motor Wheel
Error Detail:
When riding, there is an abnormal sound coming from the non-motor wheel
Solution:
If there is abnormal noise coming from non-motor wheel , you need to use the following procedure to troubleshoot;
1. Adjust the disc brake disc to the middle position and see if there is still a friction sound.
2. Loosen the brake wire from the disc brake seat side to if there is still a friction noise.
3. If the above two solutions do not solve the problem, then the disc brake disc is crooked and needs to be replaced.
Need More Support?
If none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance:service@navee.tech
Abnormal Noise When Turning the Handlebar
Error Type
Abnormal Noise When Turning the Handlebar
Error Detail:
When turning the handlebar left/right, there is an abnormal sound
Solution:
If there is abnormal noise when turning the handlebar left/right , you need to use the following procedure to troubleshoot;
1. Turn the handlebar to the left/right side and check if there is abnormal noise
2. Check if the folding mechanism screw are loose, it need to be re-tighten.
3. It maybe causef due to ball bearing is mislocated, It might needs to replace the bowl switch or front fork
Need More Support?
If none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance:service@navee.tech
