The vehicle is unable to achieve the advertised Mileage
Solution:
If battery mileage is too short, you need to use the following procedure to troubleshoot: 1. Check if the battery is fully charged. 2. If the charging time becomes shorter, it means that the battery is aging and the capacity is declining, please replace it with a battery of the same model. Battery mileage：Battery with full charge, a 30kg load, an ambient temperature of 25°C, a flat asphalt road with no wind, and a constant speed of 9km/h. Driving on grass, uphill, or with excessive load will reduce range
Need More Support?
If none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance:service@navee.tech
